2 Reviews from the ApartmentAdvisor Community
"This is one Over priced circus"
The old staff was very friendly that past 4-6 months we keep getting new staff that are horribly rude disfunctional the right hand never knows what the left had is doing one person tells you one thing and someone else will tell you something completely different. To the point I've started recording conversations everytime I go in the office to ask a question about anything. every month for the past 4 months they have had a letter on our door about renters insurance and how we need to update it and contact the office with proof of insurance every month I call my insurance they say everything matches thier qualifications we are covered and every month Im making a call or stop by the office to speak to them about this. If you have a leak or a maintenance repair forget about it getting fixed or replaced in any type of timely fashion had a leak for two weeks and while my trash can was catching it I was told it should stop soon ...... 3 days later it did only to start back up a week later, had a air conditioner out for almost 2 weeks before it got fixed or replaced. The water stains from the leak never got painted or sealed still have the water stains. No one from the office called emailed or stuck a note on the door apologizing for the delay or inconvience for the leak or even showed concern if it had gotten taking care of. Good luck understating the water and sewer bill it's never the same our rent is $695 but after water and sewer it's $776 and $780 and other fluctuating prices . Also our flooring is so uneven we had to be very strategic where we placed our furniture because of the dips you feel through the carpet and padding and my entertainment center and dining room table shakes when we walk by it as well my pictures and walls vibrate when my upstairs neighbor is walking around their apartment At times the ceiling makes cracking and popping noises like its about to fall through when the upstairs neighbors are walking. You will have little grey bugs show up all in the kitchen bathroom sliding glass doors and front door in clusters. My kitchen and bathroom had peeling wallpaper where they just painted over it with some kind of textured paint my bathtub started peeling from where they painted it a bright white and To top it all off we had signed a 15 month lease only to find oddly 4 months before our lease was up a happy anniversary letter asking to come check out new rates our lease would be up the following month some how thier new systems didn't show the 15 month lease but now showed the 12 month lease so instead of showing my orginal lease agreement we have we are going with thier paper and electronic version and moving out 3 months early. We informed the staff member we would move on said date of 12 month lease because apparently you have to give a 60 day notice of vacating even if your lease is up only for her not to tell us this couldn't be done verbally it had to be filled out and signed on a document they had in the office because the day we found out about the document needing being signed was 8 days past out lease date we got a lovely prorated bill of a extra $200 for the 8 extra days they are so confused and sorry this staff is a complete circus an office a village idiots
Stayed 2015 to 2016, lived as a couple in a 1 bedroom, 1 bathroom apartment
"Don't move here"
It's seems OK at first, until you pay your rent and they tack on new charges every month. The office crew changes weekly and I'm not comfortable with that. The bigger girl who works there has an attitude that matches her weight. Never has anyone professional rolled their eyes at me and gotten good results. My front door doesn't fit so of course all the air flies right out. Never will I tell anyone to move here.
Stayed 2016, lived with family in a 3 bedroom, 2 bathroom apartment
Pricing and Floor Plans
|1 bed / 1 bath||$695||-|
|3 beds / 2 baths||$1055||-|
|Prices and availability subject to change without notice.|
Location of Mountain Lodge Apartments33.4251454 -86.8032023
About Mountain Lodge Apartments
Address: 2501-I Mountain Lodge Circle, Birmingham, AL 35216
Is This Your ApartmentAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing
Apartment tips from residents
horrible place to stay