1 Review from the ApartmentAdvisor Community
"Total rip off"
This place is a complete rip off, everything inside the actual apartments is very old, broken, or falling apart, there is mold and/or mildew due to the horrible insulation and the crappy windows and sliding glass doors, there is no storage closet on the deck but you can rent a storage closet in a locked room with several closets in it that have do not have locks on them for an additional $65, they charge a $75 late fee if your rent is paid after the 3rd of the month, they charge an insane amount for water, garbage, and sewer services every month and add it to the rent, the amount changes each month and this amount is more than triple each month what I paid when I rented a house with a huge yard and my own garbage cans. You share a water heater with four other apartments so the water temperature and pressure changes when you are in the shower or doing dishes based on what someone else is doing at the same time in their apartment. The wiring in the apartments are old causing things to shut off and flicker for no reason, all the outlets are loose and don’t stay plugged in, they turn the water off or it stops working because something breaks on a regular basis, the pool and spa is disgusting if you actually go look inside of it instead of passing by from a far on the tour they give, the gym equipment is broken, and they decide to close the pools and gym randomly with no notice that it’s going to happen, the washers in the laundry rooms do not work well again due to water heaters and water pressure issues and some of them have mildew inside, the downstairs apartments have washers and dryers in them so if you live upstairs you get to pay for those people doing their laundry on top of paying for the use of the washers in the laundry room to do your own laundry. They also are not wired for Comcast cable and internet so you are forced to use at&t internet which is not available in high speed in the apartment complex area, and you must have direct tv or dish network and share a dish with others in the apartment complex, because it is not your dish you must also separately pay a private contractor the apartment uses to take care of the maintenance on the satellites on top of paying your cable bill. You can definitely guarantee the rent will be raised by more than $100 to $200 at the time your lease is up and they will not have fixed the things that do not work or are broken in your apartment. You must also stay on top of what you are being charged they charge several fees on top of the actual rent and call it then call it rent on your bill and if you don’t pay attention you will end up paying for things you should not be being charged such as rental of storage unit you no longer have, a late fee, a $50 renters insurance fee even though you pay for your own and are not supposed to be charged, or fees such as the cost to rent a portable air conditioner from the apartments which is another $35 -$40 a month on top of the extra couple hundred extra you didn’t know you were going to be paying when you moved in, and you will regret it if you do not rent the air conditioner especially if the pool is closed and it’s an extremely hot day. The chairs and tables and umbrellas at the pool are also all broken and the poles that people hold onto to go in and out of the pool are also broken. There are also bugs everywhere even though they supposedly pay to have a pest control service spray bi-weekly. Do not be fooled by the first glance on the quick tour, this is by far the worst place I have ever lived. The other apartments in town may seem more expensive but once you add the extra monthly fees of this place some of them are actually cheaper, and they are much nicer apartment homes. Oh I almost forgot god forbid you have a cat or a small dog because they also charge an extra monthly rent for your animal on top of the pet deposit. And on a hot day you can smell dog and cat feces from your deck because people walk the animals around and don't clean up after them. Also there are often people at the pool in the middle of the night that hopped the fence being extremely loud and my vehicles have been damaged on more than one occasion in the middle of the night.
Stayed 2012 to 2015, lived with family in a 2 bedroom, 1 bathroom apartment
Location of Waterview Apartments38.0674820 -122.1652738
About Waterview Apartments
Address: 801 Southampton Road, Benicia, CA 94510
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Apartment tips from residents
Ask the extra fees and talk to the other people you see walking through the apartments first