4 Reviews from the ApartmentAdvisor Community
"They hold you responsible for everything."
As you know or you don't, when moving in you must pay a deposit of 500 dollars in case you don't pay rent or you break something in the apartment. I did neither one of them, my place was clean as it can, no holes in the walls, no mole or anything like that and still when I moved out they didn't give me back the money because they said the apartment was in bad shape. I also had my car broken and not only me, they obviously did nothing and said it was my fault..Every bad thing that happened to you was your fault not theirs, they did not have any responsibilities regarding their tenants.
I sincerely wanted to rent an apartment in The Garden at Polaris but because the people who are responsible with the application forms and leasing are totally unorganized. When I arrived at this residence, at the front desk was a lady, as I understand it was the same person I spoke with on the phone. After I gave her the money for the leasing and the appliance form she told me I must give my credit card account for the residence's utilities. I was shocked because it was the first time I heard about this, I thought they were already in the leasing money. Of course she said she left me a mail regarding this problem, it wasn't true! They have lost me as their tenant.
"Fees for nothing really"
I have moved out of this place as soon as I could because of the scams that happen here. Even though we did not have a swimming pool or a fitness center or anything close to such amenities the fees were high and not fair. The only thing we did have was a pond, a miserable pond with the sign beware of snakes so no way you could have swam in that place. Fees after fees but nothing were improved on the property so that you could say that the money was well spent. They only took the money but did nothing to improve our lives and that is so frustrating.
"Worse management of all."
I had such bad memories with this place. I have lived here for 2 years and because my apartment did not have allocated a garage I had to park in the parking outside. And so it was that my car got broken into 2 times in very few months and not only mine 3 other too. The parking was totally unsafe but thing is you did pay for it, that I don't consider to be fair for the tenants. Management did nothing about the broken cars. Another thing that infuriated me was that I had a dog with me for which I paid no problem but when I spoke with them on the phone I said I might get another one. Someone from management understood that I had two dogs now and charged me for two until I had figured this out. I wouldn't recommend this place to anyone.
Pricing and Floor Plans
|1 bed / 1 bath||$874 - $1206||768 - 1043 sqft|
|2 beds / 2 baths||$1144 - $1655||1174 - 1207 sqft|
|3 beds / 2 baths||$1504 - $1617||1413 sqft|
|Prices and availability subject to change without notice.|
Location of The Gardens at Polaris40.1362322 -82.9795394
AmenitiesFully equipped fitness center, Spacious attached garages available, Coffee bar, Lake with water fountains and walking trail, Swimming pool whirlpool, 24hr emergency maintenance, Microwave, Private covered balcony/patio, Expansive closets, Gas fireplace with decorative mantel available, Refrigerators with ice maker
About The Gardens at Polaris
Previous name: Windsor at Polaris
Address: 1500 Royal Gold Drive, Columbus, OH 43240
Is This Your ApartmentAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing