Cottages on Tazewell Apartments

1 review
#5 of 107 apartments in Knoxville

5120 Andover Green Way, Knoxville, TN 37918

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"Was a potential resident"

I came in looking at a one bedroom and two bedroom apartment. I was offered 103 for a one bedroom and a two bedroom (if my sister were to decide to move in). I applied and was approved and paid all fees required to hold the apartment. I did ask if they could hold both until I spoke with my sister that evening to see if I would need the one or two bedroom.They agreed and said that was fine as long as they knew an answer by Friday. One thing I also did speak with them about was my dog because this apartment was right by the pool. They did not show any concern about my dog at all. I called the very next morning when they opened and told them I would take 103 because my sister declined. Not even 30 minutes later Brenda who is the manager called back and stated that she was concerned about my dog being right by the pool and she'd hate to tell me he would have to go. This was discussed the day before and was no problem. Her solution was to put me in a disability apartment where of course the appliances are smaller and well as counters. I was not interested. I was at work so my mother called to speak with her more. She tells her that 103 weren't even available to be rented. So which is the true story? I believe neither. I am 99% sure that she rented 103 up under me that afternoon to someone else and were banking on me taking the two bedroom when I had paid fees to lock that apartment. They did refund all money but this was highly unprofessional and did nothing but cause unneeded stress on me now having to find another place to live on top of being six hours round trip away from Knoxville. I wouldn't stay at this place if I was paid. Word of Advice: Go somewhere else!

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    About Cottages on Tazewell Apartments

    Address: 5120 Andover Green Way, Knoxville, TN 37918


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