1 Review from the ApartmentAdvisor Community
First, I’d like to point out that I don’t think I’ve ever left a negative review against any company. If I don’t like how things are I just go elsewhere, but since management has refused to respond to my emails or phone calls I’m left with no choice but to warn anyone looking to move here.
When I first moved in, this complex was a great deal for the price but it’s gone way downhill in the last 3 years while at the same time the rent has skyrocketed. Here are just a few of my complaints -
1. In the last 3 years my rent went up $500 and I had to deal with 2 shootings. The first shooting was across the street from the complex, but the 2nd shooting was inside and I watched them wheel the victim passed my apartment.
2.Several days a week, trash is piled so far around the trash enclosures it’s almost impossible to park.
3.The manager has changed her hours so she’s impossible to reach if you happen to hold a day job like many people. The office is only open from 9-5, M-F…..Unless she happens to be at lunch, or just decided to close for the day with no notice.
4.Recently, half of the laundry rooms were closed for over a month with no notice given
5.Children urinate and defecate in the pool on a regular basis and it is not closed. I stopped using the pool for years because of this but finally tried it again thinking the issue had be resolved….WRONG. I don’t think there’s a grosser feeling than swimming and having someone come up and tell you a kid pooped in the pool a few hours earlier.
6. Loud mariachi parties on the patios and common area. I have nothing against people having a good time, but loud parties with microphones and dj's should not be allowed in an apartment setting.
7.Emails and phone calls with questions or requests for service are rarely responded to. I learned to just deal with this and it wasn’t that big of an issue until I moved out. A portion of my deposit has not been returned due to "insufficient notice". The only reason there was insufficient notice is the manager refused to answer my multiple calls and emails to accept my notice. So now, I'm getting charged because she didn't do her job.
I have a much longer list of issues with the management at this complex, but I’ve spent enough time getting frustrated over them.
Stayed 2011 to 2017, lived with family in a 2 bedroom, 1 bathroom apartment
Pricing and Floor Plans
|2 beds / 1 bath||$1915||-|
|Prices and availability subject to change without notice.|
Location of Pinewood Villas Apartments33.7979533 -117.8333841
About Pinewood Villas Apartments
Previous name: Pinewood Apartments
Address: 1855 E Rose Ave, Orange, CA 92867
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