Britton Woods

1 review
#9 of 23 apartments in Dublin

5489 Crescent Ridge Drive, Dublin, OH 43016

1 Review from the ApartmentAdvisor Community

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1 review
1 review

"Horrible maintenance. Stay away!!!"

I am staying in Britton woods since 1.5 years. I have seen the maintenance go from good to bad to worse. Recently, AC in my apartment stopped working. I will give you the timeline and transcript for you to get an idea of how the tenants are treated:

16-May: Created a service request saying my AC isn't working.
17-May: Service guy attended the problem and said he resolved it. He went ahead and closed the service request. However, the AC isn't still working.
18-May: Created another service request saying the issue still exists.
19-May: Called the apartment office to know if there is an ETA on when the issue will be resolved since it has been 4 nights without AC and I have an 18-month old kid who was struggling to sleep with internal room temperature of 82 F. The response I received from the office: "We can't treat your request as emergency until it is 80F outside. Since it is only 77F at this point, we would like to be patient. I can't do much for you."
I waited for 4 more days and decided to call the Britton Woods regional manager Karen on 22-May.
22-May: Talked to the regional manager. She said this: "Do you have any idea on how many requests were there before you? You will be serviced in that order and you have to wait. They wouldn't work if it is raining. I don't have a crystal ball to see which day it is going to rain. Be patient and wait. If you find it difficult, open the windows and stay."
Until today as I write this review, 25-May, my AC still isn't working. So, I have been staying for close to 10 days without AC in my apartment. And my infant kid is still having a tough time. It is really unfortunate that I chose to stay here. Will never recommend it to my friends. Will, in fact, ask everybody I know to stay away from Britton Woods.

    Stayed 2015 to 2017, lived as a couple in a 1 bedroom, 1 bathroom apartment

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    Pricing and Floor Plans

    BEDSPRICESQFTTYPE
    1 bed / 1 bath$930 - $999-
    Prices and availability subject to change without notice.
    From $930

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    About Britton Woods

    Address: 5489 Crescent Ridge Drive, Dublin, OH 43016


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    Apartment tips from residents

    • If you are paying a premium price then choose the one with good maintenance.

      May 25, 2017

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