Heights Luxury Apartments

1 review
#10 of 644 apartments in Los Angeles

7077 Alvern Street, Los Angeles, CA 90045

Heights Luxury Apartments

1 Review from the ApartmentAdvisor Community

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The Heights Luxury Apartments on Alvern Street, Los Angeles is the WORST apartment complex in the area.  Considering this is a luxury apartment community I am unable to give it anything other that the lowest rating.

After being a resident for five long years due to employment obligations. I have decided to move before the end of my lease term as I cannot make any further concessions to justify this situation.

The manager, Sherrie is NEVER available, rarely on property and does not respond to calls, emails or visits to her office.
Let me preface this by saying that this behavior has not changed in the previous five years,

Shame on me for staying, due to the fact that I am guardian for two children attending local schools in the area. 

As a resident that is preparing to move and NOT renew my lease,  I can present the issues that plague this community in order to assist someone, anyone from making the wrong decision. All of the messages you see about this property I have read them and PLEASE UNDERSTAND these are TRUE STATEMENTS and not just grumpy residents.

The main issues are: ROACHES, ROACHES, ROACHES AND MORE ROACHES. Treating one unit at a time is not the most effective ways to address an infestation.

I spray regularly and report them almost monthly. I have taken video to prove they were alive when I found them. Each time I report this to the office.  They advise me to schedule pest control each Tuesday. Each week there are "door tags" indicating the pest control was in the unit. When the roaches and silverfish visit the neighbors they visit ALL of them.

I have purchased my own rodent spray, ordered 10 bug repellant devices and removed 75% of my kitchen supplies to storage to avoid all of my items from being infested.  I do not cook for others and do not invite guests for fear of embarrassment.

Nobody can explain why manager Sherie Routier, is NEVER in the office, does not schedule appointments and why she does not return phone calls and emails.

Non functioning security call box (which has been out of order for five years.)
The elevator not working
Broken washing machines and dryers
The trash chute stench in hallways and associated ROACHES

Again, Sherrie DOES NOT RESPOND to resident concerns (until it is time to increase rents by 10%) Hours, days and months go by, still no response.

I even visited the RW Selby corporate office and met with the representative who indicated that she too will look into the matter. She did not, and quite frankly,  I am not surprised.

I have contacted the Health Department for assistance and I was horrified to find the large numbers of complaints they have about this property.

With this writing, I will continue to pursue my rights with any and all parties involved under California Civil Code Section 141


This complaint will be forwarded in an effort to hold the Landlord Accountable for failing to provide habitable conditions as per the State of California

    Stayed 2011 to 2016, lived solo in a 1 bedroom, 1 bathroom apartment

    Office Staff
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    Pricing and Floor Plans

    1 bed / 1.5 baths$1895-
    Prices and availability subject to change without notice.
    From $1895

    Location of Heights Luxury Apartments

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    Air Conditioning, Dishwasher, Custom Designed Fireplace, Soaring Cathedral Ceilings*, Spacious Walk In Closets, Private Balconies and Patios, Loft Designs with Private Rooftop Deck, Cable Ready, Carpeting, Disposal, Electronic Thermostat, Extra Storage Available, Gas Range, Sky Line Views, Window Coverings, * Only available in select apartments

    • Air Conditioning
    • Cable Ready
    • Dishwasher
    • Disposal
    • Extra Storage

    About Heights Luxury Apartments

    Welcome to The Heights

    Apartment homes in West Los Angeles have never been easier to find. Situated in a quiet neighborhood, we're conveniently located just minutes from beaches, restaurants, entertainment, freeways, and shopping. Whether you are looking for tranquility or camaraderie you'll find yourself surrounded by possibilities. At The Heights Luxury Apartment homes you can choose from four unique floor plans meticulously crafted with your comfort in mind. We offer residents the amenities they need for a life of solace and the ultimate in convenience. Our amenities include the newly renovated and state-of-the-art fitness center, two spectacular resort-style pools and spas, full-size movie theater, recreation room, elegant library, business center, clubhouse and plenty more. Come home to a new standard of comfort and luxury at The Heights Luxury Apartments.

    Previous name: West Palm

    Address: 7077 Alvern Street, Los Angeles, CA 90045

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    Apartment tips from residents

    • Don't move until they address roaches and management issues

      Nov 15, 2016

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